What are managed IT services?
Organizations in all industries are discovering how today's technologies help them achieve their goals. For example, retailers use beacons to personalize marketing messages for individual customers based on where they are in a store. Hospitals use technology to track patients and understand their experiences, helping to reduce readmission rates. Airlines use apps to streamline check-in, and sports teams use them to increase attendance at the stadium.
While new technologies present powerful opportunities for businesses, they also present challenges. The pace of change in IT is unprecedented. IT departments can no longer standardize on one or two computer models, a single operating system, and a short list of approved applications. The mobile devices and cloud-based technologies that have provided so many possibilities have also introduced a hodgepodge of devices, platforms, and applications for IT departments to manage and protect.
For many organizations, those challenges add up to significant expenses: the cost of hiring and training skilled workers, purchasing the infrastructure to support emerging technologies, and keeping systems up-to-date and secure. Rather than struggling to keep up with technology, many organizations turn to managed service providers for help. By relying on a third party like CDW to handle cloud deployments, data center solutions, mobile initiatives, collaboration tools, and security, organizations can focus their time and resources on their core business goals.
Managed services take the best path of IT services, delivering a higher level than most homeowners can achieve. Advanced service providers also provide basic infrastructure management and maintenance, as well as end-user support and service guarantees.
The cost of IT services has been successful in proving: In 2014, only 30 per cent of the team was managed, but within a year, that number nearly doubled. Services managed to reduce IT costs by up to 40 percent to perform two operations.
Turn to an MSP partner you trust who offers a number of views, including:
- Dismiss IT staff
Most IT departments extend the needs. By defining end-to-end or integrated services, rapidly transforming technology into managed service providers, teams bringing in professionals and their technology within the industry will continue to achieve their goals. both develop new things.
- Keeping pace with the demands for IT expertise
Organizations around the world are working to fill IT positions, especially in the areas of cyber security and mobile application development. These pressures are alleviated by outsourcing these functions to a partner with technically qualified and specialized technicians in the field of new and emerging technologies.
- Greater scalability
The implementation of huge systems takes months for the information store - even years. Many organizations find it more efficient to start at low speeds, move fast, and expand as needed. CDW's modular approach to managed services makes it easier for companies to increase or decrease demand, such as capacity-increasing resellers or start-ups that experience rapid growth.
- 24/7 availability
The working day from 9:00 to 5:00 is now obsolete as a payphone. When users work around the clock, it also works on the network. Help is always available from the managed service provider - days, nights, weekends or holidays.
- Divert the load from the subject
In addition to regular audits, many organizations must meet the standards and requirements of IT initiatives. Health Insurance and Accountability Law, Family Education Rights and Privacy Law, Gramm - Leach - Bliley Act, Security and Sarbanes Payment Industry Standards - The Oxley Act sets out rules on confidentiality, health reporting and security, education, financial services and the retail industry . The CDW knows the rules set by the organization, and can provide systems, processes and reports to ensure that the organization meets its requirements - not the workload on earth.
- Monthly cost prediction
Every IT investment is provided at a peripheral cost. Organizations need adequate networking, storage, and security. They have to train staff, deploy systems and manage equipment. Unexpected costs will appear at any time. By outsourcing the initiative to a managed service provider, the organization can turn its costs into monthly payments, in contrast to large capital expenditures and internal management systems.
Download the white paper, "Managed Services: Organizational Focus on Business," to learn more about managed services for cloud environments, data centers, collaboration and security.